1. Information We Collect
We may collect the following types of information:
a) Personal / Identifiable Information
When you voluntarily provide them, e.g. via forms, account registration, contact us, quotes, etc. Such information may include:
- Name
- Email address
- Postal / shipping address
- Phone number
- Company name / business contact details
- Payment or billing information (if applicable)
- Other information you upload or submit to us
b) Non-Personal / Aggregate Information
We automatically collect certain information when you visit or interact with the Site, which does not directly identify you personally. Examples include:
- IP address
- Browser type and version
- Operating system
- Referring / exit pages
- Time and date stamps
- Pages viewed, clicks, and usage patterns
- Device identifiers, screen resolution
c) Cookies & Similar Technologies
We use cookies, web beacons, local storage, and similar technologies to collect information. Cookies may be session-based (expire when you close your browser) or persistent. They help us:
- Remember your preferences
- Enable certain site functions
- Analyze usage and improve the Site
You can disable cookies via your browser settings, but that may limit some functionality.
2. How We Use Information
We may use the information we collect for purposes such as:
- Providing, maintaining, and improving our website, services, and customer support
- Processing quotes, orders, shipments, or other transactions
- Communicating with you (email, phone, notifications)
- Verifying your identity or preventing fraud
- Analytics, usage tracking, and diagnostics
- Marketing, promotions, or sending newsletters (only if you consent or as permitted by law)
- Legal compliance, enforcement, or protecting rights
3. Disclosure & Sharing of Information
We do not sell your personally identifiable information to third parties. However, we may share information under certain circumstances:
- With service providers, contractors, and partners who assist us (e.g. payment processors, IT providers, logistics partners) under confidentiality agreements
- In response to lawful requests (court orders, subpoenas, legal obligations)
- To enforce our rights, investigate or defend against claims or legal actions
- In connection with a merger, acquisition, or sale of assets, subject to buyer’s adoption of this privacy policy
- For anonymized, aggregated data that does not identify you individually
4. Storage & Security
- We implement reasonable physical, technical, and administrative safeguards to protect your personal data from unauthorized access, use, alteration, disclosure, or destruction.
- Data is stored on secure servers or via trusted third-party service providers.
- While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
5. Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. After that, we will securely delete, anonymize, or de-identify it.
6. Your Rights & Choices
Depending on applicable laws in your jurisdiction, you may have rights like:
- Access your personal data
- Correct / update or delete your personal data
- Object to or restrict processing
- Portability of data
- Withdraw consent (where processing is based on consent)
- Opt out of marketing communications
To exercise these rights, you may contact us (see Section 9). We may require identity verification before processing such requests.
7. Children’s Privacy
We do not knowingly collect personal data from children under [13 / applicable age under local law]. If we become aware we have collected such data, we will take steps to delete it.
8. Third-Party Links & Platforms
Our Site may contain links to third-party websites, services, or platforms not controlled by us. This privacy policy does not apply to them. We are not responsible for their policies or content. Please review their privacy policies directly.
9. Contact & Updates
If you have questions, concerns, or requests about this Privacy Policy or your personal data, you may contact us at:
Email: [your contact email]
Address: [your corporate / mailing address]
Phone: [your phone number]
We may update this policy periodically. We will post a “Last updated” date at the top. If changes are material, we may notify you (e.g. via email or prominent notice).
10. Governing Law & Jurisdiction
This policy is governed by the laws of [State / Country / Jurisdiction]. Any dispute arising hereunder shall be subject to the jurisdiction of the courts in [City, State / Country]